Customer Support Executive Jobs Opening in Infozy Media Private Limited at A.B. Road., Indore
Customer Support Executive
Job Description
Job Description:
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Handle customer queries professionally through calls and messages
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Maintain a positive and professional attitude toward customers
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Coordinate with internal teams for timely query resolution
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Good communication skills and basic technical knowledge preferred
Immediate joiners are preferred
Key Responsibilities:
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Assist in responding to customer inquiries via phone, email, chat, or social media in a timely and professional manner.
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Help troubleshoot and resolve basic customer issues or escalate complex problems to senior team members.
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Maintain accurate records of customer interactions and transactions.
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Provide product or service information to customers as needed.
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Support the team in managing customer feedback and ensuring customer satisfaction.
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Participate in training sessions and team meetings to understand company products and customer service best practices.
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Assist with data entry, documentation, and other administrative tasks related to customer support.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
