Customer Support Executive Jobs Opening in ISARC at Trichy/Tiruchirapalli

Customer Support Executive
Job Description
Key Responsibilities
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Handle inbound and/or outbound calls, emails, or chat support.
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Respond to customer inquiries related to products, orders, billing, or services.
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Resolve complaints and issues in a professional and timely manner.
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Provide accurate information about products, services, or policies.
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Maintain customer records by updating information in the CRM system.
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Follow communication scripts, guidelines, and standard operating procedures.
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Escalate complex issues to the relevant department when needed.
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Ensure high levels of customer satisfaction through excellent service.
Skills Required
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Good communication skills in English and regional language.
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Polite, empathetic, and problem-solving attitude.
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Basic computer skills – typing, internet browsing, and CRM tools.
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Ability to multitask and manage time efficiently.
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Team player with a customer-first mindset.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Trichy/Tiruchirapalli.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.