Customer Support Executive Jobs Opening in IStudio at Noida-Others, Gurgaon, Noida, Delhi

Customer Support Executive

IStudio

1 to 2 Years

25000 - 30000 Monthly

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Posted: 15 Jul 25

Job Description

What You’ll Do:
● Build in-depth knowledge of our products and services to assist customers effectively.
● Deliver prompt, professional, and accurate support across chats, emails, and calls.
● Aim for high First Contact Resolution (FCR) in all interactions.
● Address customer inquiries around quotes, orders, delivery status, complaints, returns, and warranties.
● Manage support tickets with clear and well-written responses.
● Meet daily and weekly performance targets, both individually and as a team.
● Share insights and feedback with the team to improve customer experience and internal processes.

Requirements
● 1–2 years of experience in customer support, preferably in software, IT, or internet-based services.
● Strong written and verbal communication skills.
● Ability to manage time effectively and handle multiple tasks.
● Comfortable working with basic software tools and platforms (tech-savvy preferred).
● A willingness to learn, adapt, and grow in a dynamic environment.

Technical Skills:

Familiarity with CRM software (e.g., Zendesk, Freshdesk, Salesforce) or willingness to learn.
Basic computer skills, including MS Office and internet navigation.
Comfortable using telephony systems and live chat tools.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 1 to 2 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BCA, BE/B.Tech, BSc, CS
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.