Customer Support Executive Jobs Opening in Knya at Lower Parel, Mumbai
Customer Support Executive
Job Description
Position: Customer Support Executive
Location: Mumbai (Lower Parel)
Job Description:
We are seeking a dedicated Customer Support Executive to join our growing team. In this role, you will interact directly with customers to address questions and resolve issues regarding our products or services. The ideal candidate is someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional customer service.
Responsibilities:
Respond promptly to customer inquiries through various channels Acknowledge and resolve customer complaints.
Ensure customer satisfaction and provide professional customer support.
Identify and escalate priority issues per company guidelines.
Document customer interactions and transactions.
Develop a comprehensive understanding of our products and services to effectively assist customers.
Collaborate with other departments to ensure timely resolution of customer issues.
Strive to achieve first-call resolution and maintain performance metrics.
Skills & Competencies
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Excellent verbal and written communication skills (English and regional language preferred).
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Strong problem-solving and active listening skills.
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Ability to handle high call volumes and work in a fast-paced environment.
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Familiarity with CRM software, ticketing tools, and MS Office.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Knya is India’s leading online medical apparel brand. The brand was founded in 2021 by husband-wife duo, Vanshika and Abhijeet Kaji. The vision of Knya is to fill in the gap of functional and fashionable medical apparel for the medical industry across the country at multiple levels.
Knya has raised seed funding, led by DSG Consumer Partners, with participation from the promoter family of Narayana Health and Cipla Health amongst others. Since inception, Knya products have been delivered to 900+ cities and 200+ medical institutes across India.
Mumbai, Navi Mumbai 
Freshers 
Salary not disclosed 
BA, Other Graduate
Mumbai, Navi Mumbai
Freshers
Salary not disclosed
BA
Mumbai
0.6 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Mumbai
0 to 2 Years
Salary not disclosed
Certificate Course (ITI)(Front Office, Information Technology), Diploma(Front Office), B.Com, M.Com, BBA/BBM, MBA/PGDM, ICWA, PG Diploma(Information Technology), BBS, Master in Marketing, Master of International Business, MMS, BMS, Other Graduate, Other Post Graduate, Other Course
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Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Ahmedabad, Surat, Mumbai
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Salary not disclosed
Certificate Course (ITI)(Information Technology), Diploma(Information Technology), BCA, 12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
12th Pass (HSE)
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BE/B.Tech, BSc
Mumbai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BE/B.Tech, BSc 
