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Day to Day Work Involves:
1. Understand the SOP, processes, and policies of the customer support department
2. Understand customer's problems with respect to the products (technical or non-technical),then, accordingly provide correct troubleshooting (if available)
3. Ensure that the customer has provided all required details, and filled up the required form to process the case further.
4. Schedule reverse pick-ups of faulty products from customers' addresses
5. Coordinate internally with different departments to resolve customer queries .
English Proficiency (Spoken)English Proficiency (Written).
Who can apply:
Only candidates who:
1. Are fluent in English Communication.
2. Must have a experience in customer Service.
3. have relevant skills and interests.
Job Type: Full-time Internship (10 am - 6:30 pm)
Salary: ₹10,000.00 per month
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