Customer Support Executive Jobs Opening in Learning Squad Pvt Ltd at Indrapuri, Bhopal

HOT JOB

Customer Support Executive

Learning Squad Pvt Ltd

0 Years

Not disclosed

Expired

Posted: 06 Dec 24

Job Description

Job Title: Customer Support Executive
Department: Customer Service/Sales

Reporting to: Team Leader/Supervisor

Bhopal candidates only apply

Responsibilities:
1. Customer Contact: Contact customers via telephone to understand their needs and provide information about products/services.

2. Product/Service Information: Provide customers with information about products/services and answer their questions.

3. Sales and Marketing: Promote products/services and make sales.

4. Customer Complaint Resolution: Listen to customer complaints and resolve them.

5. Data Entry: Enter customer data into the system.

6. Regular Reporting: Submit regular reports to the Team Leader/Supervisor.

Essential Qualifications:
1. Educational Qualification: Graduate in any discipline.

2. Experience: At least 6 months of experience in telemarketing/customer service. Freshers will also be considered

3. Communication Skills: Excellent communication and presentation skills.

4. Customer Service Skills: Ability to handle customer queries and complaints.

5. Computer Skills: Knowledge of Microsoft Office and call center software.

Desirable Qualifications:
1. Sales Experience: Experience in sales is an added advantage.

2. Language Skills: Knowledge of Hindi and English languages is an added advantage.

3. Call Center Certification: Call center certification is an added advantage.

What We Offer:
1. Competitive Salary: We offer a competitive salary package.

2. Career Development Opportunities: We offer opportunities for career development and growth.

3. Stable Work Environment: We offer a stable work environment.

4. Training and Development: We offer training and development opportunities.

How to Apply:
If you are suitable for this role, please email your resume and cover letter to us. We look forward to hearing from you.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, MBA/PGDM
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.