Customer Support Executive Jobs Opening in Lyros Technologies at Richmond Town, Bangalore
Job Description
Role : Customer Support Executive
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Exp : 0 - 3 Years
Location : Bangalore
Job Description : Interested candidate please share your profiles to us Communication Skills: Excellent verbal and written communication skills in English (and other relevant languages, if required). Problem-Solving: Ability to assess issues, identify solutions, and execute problem resolution effectively. Technical Proficiency: Familiarity with CRM software, email management tools, and basic troubleshooting techniques. Interpersonal Skills: Strong listening, empathy, and relationship-building skills. Multitasking: Ability to handle multiple customer interactions and tasks simultaneously. Patience & Professionalism: Maintain a calm and courteous demeanor, even in challenging situations.
- Handle incoming customer inquiries via phone, email, and chat.
- Provide accurate and timely information regarding our products/services.
- Resolve customer issues and complaints efficiently and professionally.
- Maintain detailed records of customer interactions and transactions.
- Proactively contact potential customers to promote our products/services.
- Identify customer needs and recommend suitable solutions.
- Generate leads and convert them into sales.
- Meet or exceed monthly sales targets.
- Follow up with customers to ensure satisfaction and build relationships.
Overview
A Customer Support Executive plays a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing an excellent customer experience. This position requires strong communication skills, problem-solving abilities, and a customer-centric approach. The ideal candidate should be able to handle customer interactions via phone, email, chat, or in person, ensuring prompt and efficient resolution of concerns.
Skills:
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 3 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 21000 and 29000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2635270
Job Category Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address Richmond Town
State Karnataka
Country India
About Company
Lyros is a testament to our commitment to delivering quality services and continuously improving our processes. With this achievement, we are even better positioned to meet your staffing needs and provide top-notch IT professionals for your organization.
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