Customer Support Executive Jobs Opening in Maa Tara Cargo at Dum Dum, Kolkata
Customer Support Executive
Maa Tara Cargo
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Posted: 28 Mar 25
Job Description
- Must have to work from Office only.
- Excellent interpersonal and written and oral communication skills.
- Proficiency in spoken and written English
- Experience in Telecalling/ Customer service
- Responding to customer queries, complaints, and requests via phone or email.
- Assisting customers with product setup and resolving any technical issues they might experience.
- Informing customers about specialized product functionalities and features.
- Computer skills.
- Knowledge of CRM systems.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Following up with customers to ensure that reported technical difficulties have been resolved.
- Analyzing customer feedback and advising management on areas of improvement.
- Strong multitasking and organizational skills.
- Ability to work under pressure.
- Ability to lead a team
Keep records of customer interactions, transactions, and feedback in the CRM system.
-
Provide insights and suggestions to improve customer experience and business operations.
Troubleshoot customer issues and escalate complex cases to the appropriate department.
-
Coordinate with internal teams (technical support, sales, billing, etc.) to ensure timely resolution.
-
Maintain detailed records of customer interactions and actions taken.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 17320 and 24320 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2645669
Job Category Tech Support
Locality Address Dum Dum
State West Bengal
Country India
About Company
Maa Tara Cargo
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