Customer Support Executive Jobs Opening in Medicalcertificate.in at Bhubaneswar-Others, Bhubaneswar
Job Description
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Act as the primary point of contact for customer inquiries.
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Explain company services clearly and professionally.
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Convert customer inquiries into successful sales.
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Ensure smooth and positive customer experience during every interaction.
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Represent medicalcertificate.in with accuracy and clarity.
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Handle inbound and outbound calls, WhatsApp, and email queries.
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Provide accurate information and guide customers through processes.
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Maintain CRM entries and update customer records regularly.
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Follow up on leads and achieve daily/weekly sales targets.
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Coordinate with internal teams for case updates and resolutions.
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Document customer interactions and ensure timely closures.
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Maintain high levels of customer satisfaction and professionalism.
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Bachelor’s degree mandatory (any stream).
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Strong communication skills in English and Hindi.
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Freshers or candidates with customer support/telesales experience can apply.
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Basic computer knowledge and comfort with CRM tools.
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Positive attitude, patience, and problem-solving ability.
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Confidence in handling calls and explaining services.
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Ability to work in rotational shifts and meet targets.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 2 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, M.Com, MA, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, MSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
