Customer Support Executive Jobs Opening in Mswipe at CBD-Belapur, Kharghar, Nerul, Navi Mumbai
Customer Support Executive
Job Description
Location: Navi Mumbai
Employment Type: Full-time
We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for making 80 outbound connect calls per day to existing or potential customers. Your goal is to provide a positive customer experience while building strong relationships, addressing customer needs, and ensuring customer satisfaction.
Key Responsibilities-
Make 80 connect calls daily to customers in a professional and courteous manner.
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Deliver an excellent customer experience on every interaction.
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Actively listen to customer needs and provide appropriate solutions or next steps.
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Maintain accurate and detailed records of all interactions in the CRM system.
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Meet or exceed daily, weekly, and monthly performance targets.
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Handle customer concerns with empathy and efficiency, escalating when necessary.
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Collaborate with team members and management to improve call quality and customer satisfaction.
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Previous experience in customer service, call center, or tele-sales preferred.
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Strong communication and active listening skills.
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Ability to manage time effectively and stay organized in a high-volume environment.
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Positive, customer-first attitude with problem-solving abilities.
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Comfortable working toward daily targets and metrics.
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Basic computer proficiency and experience with CRM software is a plus.
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Competitive salary with performance-based incentives.
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Training and ongoing coaching to help you succeed.
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Opportunities for growth and career development.
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Supportive team environment.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Navi Mumbai 
0.6 to 1 Years 
Salary not disclosed 
B.Com, BA, BBA/BBM
Navi Mumbai
0.6 to 1 Years
Salary not disclosed
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