Customer Support Executive Jobs Opening in Navir consultants at Airoli, Navi Mumbai
Customer Support Executive
Navir consultants
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Posted: 12 Aug 25
Job Description
Client: CONNEQT BUSINESS SOLUTIONS LIMITED
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Key Responsibilities:
-Handle customer queries via call or chat professionally.
-Maintain accurate records of interactions and transactions.
-Follow communication guidelines and company protocols.
-Handle customer queries via call or chat professionally.
-Maintain accurate records of interactions and transactions.
-Follow communication guidelines and company protocols.
Job Description:
-Working days-6 days working, Sunday fix off
-Timings- 9'30am -9'30 pm
-Working days-6 days working, Sunday fix off
-Timings- 9'30am -9'30 pm
Eligibility:
-Good communication skills required.
-Open to Male & Female candidates.
-Qualification: HSC or Graduate.
-Freshers & experienced candidates can apply.
-Good communication skills required.
-Open to Male & Female candidates.
-Qualification: HSC or Graduate.
-Freshers & experienced candidates can apply.
-we are open for inbound and outbound both.
Location: Airoli, Navi Mumbai
Required Skills and Competencies
Technical Skills
-
CRM & Ticketing Tools: Knowledge of platforms like Zendesk, Freshdesk, Salesforce, or similar.
-
Product Knowledge: Ability to explain product specifications and usage clearly.
-
Data Entry Skills: Accurate input of customer details, complaints, and service requests.
Customer Service Skills
-
Active Listening: Understanding customer concerns without interrupting.
-
Problem-Solving: Analyzing issues and finding quick, effective solutions.
-
Conflict Resolution: Handling irate customers calmly and professionally.
Soft Skills
-
Clear Communication: Ability to convey information simply and professionally.
-
Empathy: Understanding and relating to customer emotions and needs.
-
Patience: Managing time and responses when dealing with challenging customers.
-
Adaptability: Adjusting tone, style, and approach depending on the customer’s mood and personality.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2733622
Job Category Tech Support
Locality Address Airoli
State Maharashtra
Country India
About Company
Navir Consultants is a recruitment and staffing firm.
We connect talented candidates with job opportunities across various industries.
Our clients are leading organizations that trust us to find the right talent for their needs.
We handle the hiring process end-to-end, making it smooth for both employers and job seekers.
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