Customer Support Executive Jobs Opening in Percept Infosysytem at Nagpur-Others, Nagpur
Customer Support Executive
Job Description
Job Location: Nagpur
Job Type: Full Time
Salary: 10k-15k
Experience: 6months-1yrs
Qualification: Any Graduate
Skills:
· Excellent interpersonal, written and oral communication skills.
· Ability to lead a team.
· Knowledge of CRM systems.
· Computer skills.
· Knowledge of conflict resolution techniques is preferable.
Responsibilities:
· Managing a team of representatives offering customer support.
· Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Conducting quality assurance surveys with customers and providing feedback to the staff.
· Possessing excellent product knowledge to enhance customer support.
Job Particulars
About Company
Percept Infosysytem