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Customer Support Executive Jobs Opening in Pinnacle at Ashok Nagar, Bangalore, Bhubaneswar

Customer Support Executive

Pinnacle
experience-icon 0.6 Years
salary-icon 20000 - 40000 Monthly
qualification-icon BE/B.Tech(Computer Science & Engineering (CSE))
Expired

Posted: 14 May 22

Job Description

Customer Support Executive
  • Answering customer inquiries and listening to their problems/asks
  • Troubleshooting customer-reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

Job Particulars

Education BE/B.Tech(Computer Science & Engineering (CSE))
Who can apply Experienced (0.6 Years)
Hiring Process Written-test, Telephonic Interview
Employment TypeFull Time
Job Id1478177
SkillsJava
Locality Address Ashok Nagar
Country India

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