Customer Support Executive Jobs Opening in Prime edventure pvt.ltd at Rajarajeshwari Nagar, Bangalore

Customer Support Executive

Prime edventure pvt.ltd

0 Years

15000 - 20000 Monthly

Expired

Posted: 03 Jan 25

Job Description

Graduates preferably BCA and MCA well versed with computer and Microsoft office Applications.

Freshers having good communication skill in Kannada, Hindi and English may also apply.

Responsibilities:

Responding to customer inquiries and resolving problems in a professional and timely manner

Assisting customers with product information, ordering, billing, and account inquiries

Providing technical support for software, hardware, and other products

Ensuring customer satisfaction and maintaining a high level of customer service

Recording and maintaining accurate customer records and information

Collaborating with other departments to resolve customer issues

Identifying and escalating complex issues to the appropriate teams

Keeping up-to-date with product knowledge and industry trends

Contributing to the improvement of customer support processes and procedures

Qualifications:

Excellent communication and interpersonal skills

Strong problem-solving abilities

Ability to handle high-stress situations and difficult customers

Attention to detail and accuracy

Ability to multitask and prioritize workload

Familiarity with customer support software and CRM systems

Positive attitude and willingness to learn

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, MCA
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.