Customer Support Executive Jobs Opening in Probiz Management Services Pvt Ltd at Indore-Others, Indore
Job Description
Blended Process - 80% Emails & 20% calls
Customer Support Executive Responsibilities:
1- Managing a team of representatives offering customer support.
Designation - Customer Support Executive
Location - Vijay Nagar, Indore
Time - 6AM to 9PM (Any 9 Hours)
Rotational week off
No of. Positions - 500
Customer Support Executive Responsibilities:
1- Managing a team of representatives offering customer support.
2- Overseeing the customer service process.
3- Resolving customer complaints brought to your attention.
4- Creating policies and procedures.
5- Planning the training and standardization of service delivery.
6- Selecting and hiring new staff.
7- Monitoring the work of individual representatives and of the team.
8- Conducting quality assurance surveys with customers and providing feedback to the staff.
9- Possessing excellent product knowledge to enhance customer support.
10- Maintaining a pleasant working environment for your team.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, BA, MA, BBA/BBM, BCA, BSc, MCA, MSc, Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1484057
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Indore-Others
State Madhya Pradesh
Country India
About Company
Probiz Management Services Pvt Ltd
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