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Customer Support Executive Jobs Opening in Probiz Management Services Pvt Ltd at Indore-Others, Indore

Customer Support Executive

Probiz Management Services Pvt Ltd
Expired

Posted: 20 May 22

Job Description

Blended Process - 80% Emails & 20% calls

Designation -  Customer Support Executive

Location - Vijay Nagar, Indore

Time - 6AM to 9PM (Any 9 Hours)

Rotational week off

No of. Positions - 500

Customer Support Executive Responsibilities:
1- Managing a team of representatives offering customer support.
2- Overseeing the customer service process.
3- Resolving customer complaints brought to your attention.
4- Creating policies and procedures.
5- Planning the training and standardization of service delivery.
6- Selecting and hiring new staff.
7- Monitoring the work of individual representatives and of the team.
8- Conducting quality assurance surveys with customers and providing feedback to the staff.
9- Possessing excellent product knowledge to enhance customer support.
10- Maintaining a pleasant working environment for your team.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1484057
Locality Address Indore-Others
Country India

About Company

Probiz Management Services Pvt Ltd
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