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Customer Support Executive Jobs Opening in Qconnect at Airoli, Navi Mumbai

Customer Support Executive

Qconnect
experience-icon 0 Years
salary-icon 14000 Monthly
qualification-icon 12th Pass (HSE)
location-icon Navi Mumbai
Expired
Posted: 31 Jul 25
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Job Description

About the Job: We are hiring fresher’s people to help our CVM (Customer Value Management)
sales. Managing CVM campaigns—calls/emails for product offers, account reactivations,
customer outreach for upselling/cross-selling.

Key Responsibilities:
 Execute outbound (via phone, SMS, email)
 Explain banking products/services clearly to customers
 Handle customer queries, objections, and follow-up

Who Can Apply:
 Qualification:
HSC (12th pass) with sales experience
 OR Graduate (any stream) – freshers or experienced
Shift Time: 9: 30am to 6:30pm
Week Off: Sunday fixed off
Salary: fixed Rs.14,000 per month (CTC)

Required Skills & Competencies:

Communication Skills:

  • Clear and confident verbal communication (English, Hindi, or regional languages)

  • Strong written communication for email/chat support

  • Active listening and empathy to understand customer needs

Problem-Solving Abilities:

  • Quick thinking and ability to assess customer problems accurately

  • Providing logical and customer-friendly solutions

  • Staying calm under pressure or during irate customer conversations

Tech Literacy:

  • Basic computer knowledge – MS Word, Excel, Email, Web Browsing

  • Familiarity with CRM software, ticketing systems, or chat platforms (preferred but not mandatory)

Teamwork & Adaptability:

  • Work efficiently as part of a team or independently

  • Adapt quickly to changes in process, tools, or products


More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role customer service tech support
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id2726213
Job Category Walkin , Tech Support
Locality Address Airoli
State Maharashtra
Country India

About Company

Qconnect
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