Customer Support Executive Jobs Opening in Qconnect at Airoli, Navi Mumbai

Customer Support Executive
Job Description
sales. Managing CVM campaigns—calls/emails for product offers, account reactivations,
customer outreach for upselling/cross-selling.
Execute outbound (via phone, SMS, email)
Explain banking products/services clearly to customers
Handle customer queries, objections, and follow-up
Who Can Apply:
Qualification:
HSC (12th pass) with sales experience
OR Graduate (any stream) – freshers or experienced
Shift Time: 9: 30am to 6:30pm
Week Off: Sunday fixed off
Salary: fixed Rs.14,000 per month (CTC)
Required Skills & Competencies:
Communication Skills:
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Clear and confident verbal communication (English, Hindi, or regional languages)
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Strong written communication for email/chat support
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Active listening and empathy to understand customer needs
Problem-Solving Abilities:
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Quick thinking and ability to assess customer problems accurately
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Providing logical and customer-friendly solutions
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Staying calm under pressure or during irate customer conversations
Tech Literacy:
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Basic computer knowledge – MS Word, Excel, Email, Web Browsing
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Familiarity with CRM software, ticketing systems, or chat platforms (preferred but not mandatory)
Teamwork & Adaptability:
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Work efficiently as part of a team or independently
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Adapt quickly to changes in process, tools, or products
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.