Customer Support Executive Jobs Opening in Quess Corp Ltd at Lower Parel, Mumbai, Mumbai Suburbs
Customer Support Executive
Quess Corp Ltd
0 to 1.5 Years 
15000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Mumbai, Mumbai Suburbs Please Wait... ![animated wait]()
Posted: 23 Feb 23
Job Description
# Hiring for Customer Support Executive
JOB DESCRIPTION :
High school diploma or GED.
Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
Proficiency in all Microsoft Office applications.
The ability to follow scripts.
Strong negotiation and consultative sales skills.
Excellent organizational and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Location : Lower Parel, Mumbai.
Salary : upto 20K
Experience : 0 - 1.5 years
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
JOB DESCRIPTION :
High school diploma or GED.
Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred.
Proficiency in all Microsoft Office applications.
The ability to follow scripts.
Strong negotiation and consultative sales skills.
Excellent organizational and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Location : Lower Parel, Mumbai.
Salary : upto 20K
Experience : 0 - 1.5 years
Responsibilities:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 1.5 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Mumbai, Mumbai Suburbs.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 1.5 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1684660
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address Lower Parel
State Maharashtra
Country India
About Company
Quess Corp Ltd
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