Customer Support Executive Jobs Opening in Rarthvik at Rajouri Garden, Gurgaon, Delhi
Job Description
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, chat, or social media.
- Build and maintain strong relationships with customers by addressing their needs effectively.
- Identify and resolve customer complaints or issues in a timely manner.
- Provide accurate and complete information using appropriate tools and resources.
- Escalate complex cases to the relevant department as necessary.
- Stay updated on the company’s products, services, and policies.
- Educate customers about features, functionalities, and benefits of the company's offerings.
- Maintain detailed records of customer interactions and transactions in CRM systems.
- Document inquiries, complaints, actions taken, and follow-up steps.
- Work closely with other departments (e.g., Sales, Technical Support, Operations) to ensure seamless customer service.
- Provide feedback to management for process improvements based on customer feedback.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
We are encircling the world, full of people and businesses moving safely and securely in a well-protected but non intrusive grid. The grid acts as an unbreachable protective technology to safeguard lives and assets. A company is highly reliant on its people and its assets. While digital is making things easier, legacy systems find it difficult to evolve with agility.
RARTHVIK is leading the way for Startups, SMEs, and Established businesses globally to track, monitor, analyze, optimize, and streamline the assets & inventory along with the diverse teams on the field. And going beyond the basic fleet tracking, logistics, and asset management, we go the extra mile to ensure overall synergy and transparency with control under your command.
