Customer Support Executive Jobs Opening in Renrui HR services India Pvt Ltd. at Greater Noida, Noida City Centre, Sector 15, Noida, Ghaziabad, Noida, Delhi

Customer Support Executive

Renrui HR services India Pvt Ltd.

0 Years

12000 - 23000 Monthly

Expired

Posted: 25 Jul 25

Job Description

Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner
Handle customer queries over email and/or chat
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend upskilling sessions to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements and skills

A minimum qualification of high school/diploma is required
A higher degree would be an advantage (pursuing not allowed)
Previous experience in a customer support role would be of great advantage
Strong phone and verbal communication skills along with active listening (English)
Good written and verbal communication skills
Must have good data entry and typing abilities
Customer focus and adaptability to different personality types
proficient in relevant computer applications
Ability to multi-task, set priorities and manage time effectively
Flexible to work in rotational shifts and week-off’s

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.