Customer Support Executive Jobs Opening in Rio at Santa Inez, Panaji
Job Description
Looking for a customer support executive to manage inbound customer calls and enquiries for moving services.
(Freshers with excellent communication can also be considered)
Shift timings: US/Night Shift. Flexible for Rotational Shifts between 07:00 PM to 07:00 AM (9 hrs predefined shift)
Work Culture: 6 days a week and Monday fixed off
Location: Santa Inez
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
(Freshers with excellent communication can also be considered)
Shift timings: US/Night Shift. Flexible for Rotational Shifts between 07:00 PM to 07:00 AM (9 hrs predefined shift)
Work Culture: 6 days a week and Monday fixed off
Location: Santa Inez
Responsibilities:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, Other Graduate
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Panaji.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id1753402
Job Category Diploma , Tech Support
Locality Address Santa Inez
State Goa
Country India
About Company
Rio
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