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Customer Support Executive Jobs Opening in Sagility India at Bommanahalli, Electronic City, Bangalore

Customer Support Executive

Sagility India
experience-icon 0 Years
salary-icon 20000 - 25000 Monthly
Apply Now

Posted: 23 Jul 25

Job Description

' Non-Sales Role Dedicated Customer Support Executive in a World-Class Work Environment'
'Mega Virtual Drive: '

Position summary
The fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim. 

Roles and responsibilities:
  • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
  • Processing claims and handling calls, as per the process guidelines.
  • Adhering to the service level and understanding Quality & Auditing parameters.
  • Assume responsibility for work and coordinating efforts.
  • Meeting assigned productivity goals.
  • Adhere to attendance and punctuality norms.
  • Acquiring knowledge & skills of related areas of the process.
  • Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.

Eligibility Criteria:
  • Should be flexible to work in US Night Shifts and Rotational Shifts
  • 10+2,10+3, Any Graduates, and Postgraduates are eligible to apply
Benefits:
  • Two-way cab facility
  • 5-day work week with 2 weekly offs
  • Attractive incentives and performance-based rewards
  • Night shift allowance
  • Medical insurance& Life insurance
  • 5-STAR rated infrastructure
Best Way to Apply:
Connect with the recruiter via phone to instantly schedule your virtual interview 

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More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE), 10th Pass (SSC)

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2720375
Job Category Tech Support
Locality Address Bommanahalli, Electronic City
Country India

About Company

Sagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system. Sagility️ combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Leading industry analyst firms have consistently cited our service excellence, breadth of offerings, and ability to execute. The most recent being recognized as a leader for Healthcare Payer Operations in 2022 as a part The Healthcare Payer Operations PEAK Matrix Assessment report by Everest Group. We have 28,000+ employees in 15 cities across 5 countries India, Philippines, USA, Jamaica, and Colombia.
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