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Customer Support Executive Jobs Opening in SLICeR Solutions Pvt. Ltd. at RT Nagar, Bangalore

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Customer Support Executive

SLICeR Solutions Pvt. Ltd.
experience-icon 0 to 2 Years
salary-icon 15000 - 25000 Monthly
qualification-icon B.Com, BBA/BBM, BCA, BSc, Other Graduate
location-icon Bangalore
Expired
Posted: 01 Jul 22
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Job Description

Customer Support Executive

Role Description :-

The SLICeR Customer Success team helps customers successfully adopt and leverage SLICeR products and services. 

Customer Support Executives contribute significantly to the SLICeR customers by supporting them on product usage. 

You will work closely with other SLICeR teams, such as Sales, Operations, Marketing and Product, to ensure customers are completely satisfied. achieved.

Responsibilities:-

  • Provide technical support and training to customers/users on SLICeR products.
  • Assist the project team in the implementation and onboarding of customers and users.
  • General administrative support including calendar and scheduling meetings/training sessions for customers/users.
  • Provide general technical assistance on all relevant internal/external systems specifically.
  • Participating in all the meetings to fulfill the task.
  • Preparing for the various workshops being held for the customers' project.
  • Test all versions of software released by SLICeR with a special focus on the used cases required for customers.
  • Coordinate with Business Development, Project Development and Project Delivery Teams to identify and deliver program objectives.
  • Interact and coordinate with the development and testing team for quick resolution of issues and bugs from the customer.
  • A hands-on and persistent approach to solving all customer issues in the shortest possible time is required.

    • More information about this Customer Support Executive Job

    Please go through the below FAQs to get all answers related to the given Customer Support Executive job

    1. What are the job requirements to apply for this Customer Support Executive job position?
      • Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive

    2. What is the qualification for this job?
      • Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BCA, BSc, Other Graduate

    3. What are the salary requirements for this job?
      • Ans: The salary range is between 15000 and 25000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.

    4. What is the hiring Process of this job?
      • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

    5. This Customer Support Executive is a work from home job?
      • Ans: No ,its not a Work from Home Job.

    6. How many job vacancies are opening for the Customer Support Executive position?
      • Ans: There are immediate 2 job openings for Customer Support Executive in our Organisation.

    7. Who is eligible to apply for this Customer Support Executive job?
      • Ans: The mentioned job is open to both Male and Female candidates.

    Job Particulars

    Role customer service tech support
    Education B.Com, BBA/BBM, BCA, BSc, Other Graduate
    Who can apply Freshers and Experienced (0 to 2 Years )
    Hiring Process Written-test, Face to Face Interview
    Employment TypeFull Time
    Job Id1517808
    Job Category Tech Support
    Locality Address RT Nagar
    State Karnataka
    Country India

    About Company

    SLICeR's mission is to transform analytics in the fashion and apparel industry. SLICeR's breakthrough platforms and analytics products, help organizations generate relevant insight faster and better, businesses monitor their performances dynamically, improve quality of decisions and formulate their strategic path. SLICeR is headquartered in Singapore with a development/service centre in Bangalore.

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