Customer Support Executive Jobs Opening in Smpro staffing solutions at Sarjapur Road, Bangalore

Customer Support Executive

Smpro staffing solutions

0 Years

15000 - 30000 Monthly

Expired

Posted: 19 Jul 22

Job Description

Designation - Customer Support Executive

Educational & Skill-Set Qualifiers:-

Education - Graduation/HSC qualified

Excellent verbal and written communication skills.

Good Interpersonal skills, and numerical and analytical ability.

Decision-making skills.

Languages - English & Hindi mandatory, Kannada/Tamil/Telugu preferred 6 days a week and the week-off will be on weekdays.

Specific Responsibilities:-

 Handle Inbound and Outbound calling for customer service.

 Identify and assess customers’ needs to achieve satisfaction.

 Build sustainable relationships and trust with customer accounts through open and interactive

 Communication.

 Provide accurate, valid, and complete information by using the right methods/tools.

 Handle customer complaints, provide appropriate solutions and alternatives within the time limits

 Conduct follow-ups to ensure complete resolution of issues.

 Keep records of customer interactions and process customer accounts.

 Follow communication procedures, guidelines, and policies.

 Take the extra mile to engage customers.

Job Location - Bangalore

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BSc, 12th Pass (HSE), Other Graduate
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Who is eligible to apply for this Customer Support Executive job?
- Ans: The mentioned job is open to both Male and Female candidates.