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Customer Support Executive Jobs Opening in SQC Certification Services Pvt. Ltd. at Vijay Nagar, Ghaziabad

Customer Support Executive

SQC Certification Services Pvt. Ltd.
experience-icon 0 Years
salary-icon 9000 - 15000 Monthly
Expired

Posted: 19 May 22

Job Description

  • Handle customers' inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 

Job Particulars

Education B.Com, BA, BCA, BE/B.Tech, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1482926
Job Category Tech Support
Locality Address Vijay Nagar
Country India

About Company

SQC Certification Services Pvt. Ltd.
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