Customer Support Executive Jobs Opening in SQUARE BPO SERVICES PVT LTD at Begumpet, Hyderabad

Customer Support Executive

SQUARE BPO SERVICES PVT LTD

0 Years

12500 - 14500 Monthly

Expired

Posted: 28 Nov 22

Job Description

Job Description: Customer Support Executive

Our ideal candidate shall have excellent customer service skills and be passionate about helping customers. Candidates need to understand customer expectations clearly using effective probing techniques and resolve the issues accordingly. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied.

Job Responsibilities:

· Basic Telephone Etiquette and basic computer skills

· Good Communication skills in English and Hindi

· Responsible to provide excellent customer service, solving questions and complaints related to customer queries

· Responsible for handling calls from new and existing customers regarding a variety of requests

· Should be able to handle inbound calls resolving customer queries

Ability to write, read and speak English to suit business needs
Willing to work flexible Shifts (24/7)

Preferred:

Any Undergraduate can apply
6 Day working/Rotational Week off
Female: Maximum shift till 8 PM
Male: Maximum shift till 1 AM
Freshers can apply

Package:

Fresher: 1.86LPA + Incentive (12,500/- Take home)
1 Year experience: 1.99LPA + Incentive (13,500/- Take home)
2 Years’ experience: 2.13LPA + incentive (14,500/- Take home)

Perks & Benefits:

· PF and ESI / Health Insurance

· Night Shift Allowance

· Performance Incentives

· Opportunity to grow internally with our Internal Job Postings

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What are the salary requirements for this job?
- Ans: The salary range is between 12500 and 14500 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Hyderabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.