Customer Support Executive Jobs Opening in Staffdox at Andheri East, Mumbai
Job Description
Job Title: Customer Support Executive
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
Location: Andheri East
Employment Type: Full-Time
Experience: Fresher / 0–1 Year
Education Qualification: B.Com Final
Job Description: We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. The ideal candidate should be pursuing or have completed a B.Com degree and have a basic understanding of accounting principles. You will be responsible for assisting customers with their queries, providing product support, and ensuring customer satisfaction.
Key Responsibilities:
• Handle customer inquiries via phone, email, or chat in a professional and timely manner
• Resolve basic product or service issues by clarifying customer concerns and providing solutions
• Maintain accurate records of interactions and update internal systems (CRM)
• Coordinate with internal teams for issue resolution when necessary
• Provide guidance to customers related to accounting software usage
• Document and escalate complex queries to senior team members
Requirements:
• Completed B.Com final year
• Comfortable working on both laptop and desktop systems
• Basic knowledge of MS Office (Word, Excel, Outlook)
• Basic understanding of accounting concepts
• Excellent verbal and written communication skills in English
• Customer-focused mindset and a problem-solving attitude
Preferred Skills:
• Knowledge of any accounting software (e.g., Tally, QuickBooks, or ERP systems) will be a plus
• Willingness to learn and grow in a dynamic environment
Salary: [20K in hand]Working
Days: [Monday to Saturday ]
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Mumbai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education B.Com
Who can apply Freshers and Experienced (0 to 1 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2687897
Job Category Tech Support
Locality Address Andheri East
State Maharashtra
Country India
About Company
Staffdox
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