Customer Support Executive Jobs Opening in Suffescom Solutions Pvt. Ltd. at Chandigarh
Customer Support Executive
Suffescom Solutions Pvt. Ltd.
0 Years
10000 - 15000 Monthly
Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BSW
Expired
Posted: 08 Jun 22
Job Description
We are looking for an active, energetic Customer Support Executive, Who is responsible for Customer's help with all tech challenges faced while using the Product and services provided.
Educating Customers to ensure comfort in the usage of Products.
Must-Have Skills:-- The candidate should have excellent written communication skills along with reading skills.
- Should be active, energetic, and enough smart to understand the customer\'s queries.
- Sharp understanding and memory of how software/products work
- Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.
- Focus approach to resolve Tech challenges faced by the Customer by Understanding & responding to Customer queries/issues over chat.
- Will be responsible for the initial chat for sales closure.
- Setup necessary configurations for customers if needed.
- Analyze and identify process changes or product enhancements required & suggest if any.
Customer Support, Technical Support, Chat process, Non-voice process, client support.
Working Shift: Night/ Mid Night Job Type: Full TimeJob Particulars
Education Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1499100
Job Category Diploma , Tech Support
Locality Address
State Chandigarh
Country India
About Company
Suffescom Solutions Pvt. Ltd.
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