Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job

Customer Support Executive Jobs Opening in Suffescom Solutions Pvt. Ltd. at Chandigarh

Customer Support Executive

Suffescom Solutions Pvt. Ltd.
Expired

Posted: 08 Jun 22

Job Description

We are looking for an active, energetic Customer Support Executive, Who is responsible for Customer's help with all tech challenges faced while using the Product and services provided.

Educating Customers to ensure comfort in the usage of Products.

Must-Have Skills:-

  • The candidate should have excellent written communication skills along with reading skills.
  • Should be active, energetic, and enough smart to understand the customer\'s queries. 
  • Sharp understanding and memory of how software/products work
  • Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

Roles and Responsibilities:-

  • Focus approach to resolve Tech challenges faced by the Customer by Understanding & responding to Customer queries/issues over chat.
  • Will be responsible for the initial chat for sales closure. 
  • Setup necessary configurations for customers if needed. 
  • Analyze and identify process changes or product enhancements required & suggest if any.

Key Skills:-

Customer Support, Technical Support, Chat process, Non-voice process, client support. 

Working Shift: Night/ Mid Night Job Type: Full Time

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1499100
Locality Address
Country India

About Company

Suffescom Solutions Pvt. Ltd.
Jobs By Location
Job & career videos
scroll-icon scroll-icon
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
scroll-icon youtube-img
ARE YOU A FRESHER? REGISTER NOW
Looking for your first Dream Job?
Update Resume
Upload Resume