Customer Support Executive Jobs Opening in TalkCharge Technologies Pvt. Ltd. at Gurgaon-Others, Gurgaon

Customer Support Executive
TalkCharge Technologies Pvt. Ltd.
0 Years
Not disclosed
TalkCharge Technologies Pvt. Ltd.
Last Date 16 May 2022
This Job is Expired

TalkCharge Technologies Pvt. Ltd. - Job Details

Date of posting: 13 May 22
Designation: Customer Support Executive

Salary Range: Rs.14000-19000

Number of Vacancies:

Key Responsibilities:
  • Excellent verbal & written communication skills
  • Manage Voice/Non voice Processes- Payment, Refunds, etc.
  • Ensures metrics, monitors process, provide regular coaching & mentoring to the team
  • Knowledge of payments and fintech
  • Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
  • Suggest ways to improve the process based on continued interactions with customers.
  • Providing information about a product or service.
  • Update our internal databases with information about technical issues and useful discussions with customers.
  • Monitor customer complaints on social media and reach out to provide assistance.
  • Inform customers about new features and functionalities.
  • Follow up with customers to ensure their technical issues are resolved.
  • Manage and take ownership of the resolution process for all customer-related issues.

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Haryana
Country : India

About TalkCharge Technologies Pvt. Ltd.

TalkCharge Technologies Pvt Ltd

TalkCharge is an online sole portal facilitating users with Online Recharges, Bill payments, GiftCards and comprehensive listing of Discount Coupons (affiliates) and Nearby Deals. We believe that simplicity is the ultimate sophistication. Founded in 2015, TalkCharge is bootstrapped by private investors and hence we are on the mission to make it as much profitable as we can. Our goal is to provide the best services to our customers and targeted to extensive smartphone user in the country.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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TalkCharge Technologies Pvt. Ltd. recruiting Customer Support Executive candidates nearby Gurgaon(Gurgaon-Others).TalkCharge Technologies Pvt. Ltd. vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
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