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Customer Support Executive Jobs Opening in TalkCharge Technologies Pvt. Ltd. at Gurgaon-Others, Gurgaon, Delhi

Customer Support Executive

TalkCharge Technologies Pvt. Ltd.
experience-icon 0 Years
salary-icon 18000 - 22000 Monthly
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Posted: 20 Apr 23

Job Description

  • Excellent verbal & written communication skills. 
  • Manage Voice/Non voice Process- Payment, Refunds etc.
  • Ensures metrics, monitor process, provide regular coaching & mentoring to team
  • Knowledge of payments and fintech.
  • Respond to requests through emails or chats for information in a timely, professional and positive manner to develop strong customer relations.
  • Suggest ways to improve the process based on continued interactions with customers.
  • Providing information about a product or service. 
  • Update our internal databases with information about technical issues and useful discussions with customers.
  • Monitor customer complaints on social media and reach out to provide assistance.
  • Inform customers about new features and functionalities.
  • Follow up with customers to ensure their technical issues are resolved.
  • Manage and take ownership of the resolution process for all customer related issues.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 18000 and 22000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Delhi.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1753820
Locality Address Gurgaon-Others
Country India

About Company

TalkCharge is an online sole portal facilitating users with Online Recharges, Bill payments, GiftCards and comprehensive listing of Discount Coupons (affiliates) and Nearby Deals. We believe that simplicity is the ultimate sophistication. Founded in 2015, TalkCharge is bootstrapped by private investors and hence we are on the mission to make it as much profitable as we can. Our goal is to provide the best services to our customers and targeted to extensive smartphone user in the country.
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