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Customer Support Executive Jobs Opening in TARUS at Old Airport Road, Bangalore

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Customer Support Executive

TARUS
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Posted: 27 Feb 23

Job Description

- Make or Receive inbound calls from the existing clients or prospective clients as per business expectations
- Ensure complete and correct information is transferred to the customer on every call
- Should handle the customers confidently and assertively
- Ensure 100% customer satisfaction on all the calls handled and improve the overall CSAT
- Should be fine with rotational week offs as per the process requirement.
- Should be fine with all the shifts as per the company requirement.
- Ensure minimum login hours are met
- Meet the basic process metrics management like Attendance, Sale/Collections/Conversion, talktime, break time, Login hrs, Productive Time on system, ACHT, C-SAT scores, Call quality scores, Sales/Collection Score, Product test scores etc. as defined for his level.
- Reporting basic escalation to supervisor.

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 12000 and 15000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id1685745
Locality Address Old Airport Road
Country India

About Company

TARUS
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