Customer Support Executive Jobs Opening in Tech Mahindra at A S Rao Nagar, Noida, Kolkata, Hyderabad

Customer Support Executive

Tech Mahindra

0 Years

17000 - 21000 Monthly

Expired

Posted: 22 Feb 23

Job Description

Urgent opening in Tech Mahindra for Customer support executive ll Direct Walk- IN

Most welcome for Regional candidates-Gujrati/Tamil/Malayalam/Kannada (Work from home)

Number of openings : 2000

Fresher and experience both can apply for this role. ll Grad and under grad can apply.

Salary : 2.40 LPA to 3 LPA

All the processes are available : Voice /Chat /Blended/Email

Both are available : Work from home and office

Responsibilities:

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
What are the salary requirements for this job?
- Ans: The salary range is between 17000 and 21000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Noida, Kolkata, Hyderabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 2000 job openings for Customer Support Executive in our Organisation.