Customer Support Executive Jobs Opening in Tech Mahindra at Noida-Others, Gurgaon, Noida, Delhi

Customer Support Executive

Tech Mahindra

0 Years

180000 - 280000 Yearly

Expired

Posted: 10 Feb 23

Job Description

We are Hiring customer support Executive

Job description :
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work

Industry
( Freshers & Experience Both can apply )
Employment Type :Full-time
Job Type : Full Time
Industry : Bpo, Call Center ITs
Shift : Rotational
CTC : 1.80 LPA -2.80 LPA
Location : Noida

Responsibilities:
Communicate with customers via email and chat/ Voice
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs

Manage large amounts of incoming calls

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Analyzing customer needs and recommending products based on those needs.

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer

interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Required skills:

Good typing Speed.

Good Communication Skill.

Basic Computer Skills

Discipline, Positive Attitude & Punctuality

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, BSW
What are the salary requirements for this job?
- Ans: The salary range is between 180000 and 280000 Yearly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Noida, Delhi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.