Customer Support Executive Jobs Opening in Teleperformance at Gurgaon-Others, Gurgaon, Delhi
Job Description
Customer Support Executive
Process - International Voice
Shift - Rotational
Working days - 5 days (2 rotational week offs)
Excellent English communication required
Immediate joiners only
Education - Graduate + fresher
- Undergraduate + experience
Ctc - upto 30,000(inhand will differ)
Hybrid mode of working
Responsibilities:
Assist customer in resolving any open requests for support, assistance, information on upgrading etc.
Complete Training Needs Analysis to confirm the Training is applicable.
Design Training content with the Learners needs in mind.
Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagement, for Email/calls.
Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledgebase tools, internal applications etc.)
Completes all training and development activities in timely manner.
Understanding of escalation handling procedures.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What are the salary requirements for this job?
- Ans: The salary range is between 25000 and 30000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Delhi.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 10 job openings for Customer Support Executive in our Organisation.
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