Customer Support Executive Jobs Opening in Top MNC at Ashok Nagar, Bellandur, Hennur, Bangalore
Customer Support Executive
Top MNC
0 to 3+ Years 
15000 - 45000 Monthly Please Wait... ![animated wait]()
Posted: 09 Sep 25
Job Description
- Strong understanding of Business Process Management
- Excellent Analytical and Communication Skills
- Experience and knowledge in Finance and Outsourcing
- Ability to manage client relationships and coordinate across various teams
- Proven experience in a management or supervisory role in a BPO environment
Key Responsibilities
1. Customer Interaction & Support
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Answer incoming customer calls, emails, and chat inquiries promptly.
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Understand customer needs and provide appropriate solutions or information.
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Handle complaints with a calm and solution-oriented approach.
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Build and maintain strong relationships with customers to ensure long-term satisfaction.
2. Issue Resolution & Escalation
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Troubleshoot basic product or service-related issues.
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Escalate unresolved problems to the respective departments or supervisors.
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Follow up with customers to ensure issues are resolved successfully.
3. Product Knowledge & Assistance
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Gain a thorough understanding of the company’s products, services, and policies.
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Educate customers on product features, usage, and benefits.
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Guide clients through online processes, billing issues, or account-related concerns.
4. Documentation & Reporting
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Maintain accurate records of customer interactions, feedback, and resolutions.
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Update the CRM or database with relevant customer details.
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Prepare daily and weekly reports for team leads or managers.
5. Collaboration & Teamwork
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Work closely with the sales, technical, and operations teams to ensure smooth resolutions.
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Share customer feedback to help improve products and services.
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Participate in regular training sessions to enhance support skills.
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE), 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
Education Diploma, B.Com, BA, BBA/BBM, BCA, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id2751009
Job Category Diploma , Walkin , BSc/BCA/BBM , Tech Support , Work from Home
SkillsBPO Technical Customer Care Executive Customer Relationship Customer Service English Speaking International BPO Voice Support
Locality Address Ashok Nagar, Bellandur , Hennur , Kammanahalli , Koramangala
State Karnataka
Country India
About Company
Top MNC
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