Customer Support Executive Jobs Opening in Transact Global at Yeshwantpur, Bangalore

Customer Support Executive

Transact Global

0 to 2 Years

15000 - 20000 Monthly

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Posted: 26 Sep 25

Job Description

Customer Support RepresentativeDepartment: Customer ServiceReports To: Customer Service Supervisor / Team LeadSummary:The Customer Support Representative is the first point of contact for customers seekingassistance via phone. They are responsible for providing excellent customer service, resolvinginquiries and issues, and ensuring customer satisfaction. They must possess strongcommunication skills, problem-solving abilities, and product knowledge to effectively assistcustomers and maintain a positive brand image.Essential Duties and Responsibilities: Customer Interaction:o Answer incoming calls from customers in a timely and professional manner.o Listen attentively to customer inquiries and concerns.o Demonstrate empathy and understanding towards customers.o Provide accurate and complete information regarding products, services, policies,and procedures.o Use active listening skills to identify customer needs and provide appropriatesolutions.o Clarify customer information, research issues, and provide resolutions oralternatives.o Escalate complex or unresolved issues to supervisors or specialized departmentsas needed. Problem Resolution:o Troubleshoot customer problems and provide step-by-step guidance.o Utilize available resources (knowledge base, manuals, etc.) to research andresolve inquiries.o Collaborate with other departments to find solutions for customer issues.o Document all customer interactions in the call center database or CRM system.
More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

Job Particulars

Role customer service tech support

Education B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc

Who can apply Freshers and Experienced (0 to 2 Years )

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id2761480

Job Category BSc/BCA/BBM , Tech Support

Locality Address Yeshwantpur

State Karnataka

Country India

About Company

Jobs: Transact Global recruiting Customer Support Executive Experienced(0 to 2 Years) candidates candidates nearby Bangalore.Transact Global vacancies for Customer Support Executive is recruited through Written-test, Face to Face Interview etc. Transact Global Company recruits a lot of Experienced(0 to 2 Years) candidates candidates every year based on the skills . The candidates with B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BEd, BSc are selected to full fill the vacancies in customer-service-tech-support job field. The candidates nearby Bangalore can apply for Customer Support Executive position in Transact Global. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Transact Global recruitment, candidates are mostly chosen for the department of customer-service-tech-support . To learn more about the current jobs and other details, it is better to go through official site of Transact Global and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Transact Global and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Transact Global and near your city and get a secured career.

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Customer Support Executive Jobs Opening in Transact Global at Yeshwantpur, Bangalore