Customer Support Executive Jobs Opening in Tridat Technologies at Andheri East, Mumbai

Designation: Customer Support Executive

Education:12th class/ 10th 

Freshers + Experienced (Banking Domain) will do

Must have skills:- 

·         Answer inbound calls/ Outcall customers and assist them with their Queries/Requests/Complains.

·         Raise requests & Complaints on behalf of the customer in the CRM tool.

·         Generate leads and educates customers about new products & their benefits.

·         Maintain and adhere to compliance guidelines

·         Capture problem indicators, highlight and suggest an improvement

·         Adherence to the monthly Score card parameters including Quality, Efficiency, and Accuracy

·         Maintain adequate knowledge levels on products, processes, and systems used

·         Ensure sales targets are met

·         Skills Required:

·         Excellent verbal communication skills

·         Ability to comprehend, capture as well as interpret basic customer information

·         Strong customer service focus

·         Knowledge of Banking / Credit cards preferred

Work Timings: Shifts (Starting 7 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)

·         Salary: Upto 2.50 LPA

·         Permanent opportunity in Banking Industry

1. What are the job requirements to apply for this Customer Support Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE), 10th Pass (SSC)
   
   
3. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
4. This Customer Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
5. How many job vacancies are opening for the Customer Support Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
   
   
6. Who is eligible to apply for this Customer Support Executive job?
   
   • Ans: The mentioned job is open to both Male and Female candidates.