Customer Support Executive Jobs Opening in Trilok at A.B. Road., Indore
Job Description
Trilok Adhyatma Darshan Pvt. Ltd. blends spirituality with technology to bring divine experiences closer to people. From online puja bookings to astrology consultations and spiritual products, we aim to make traditional practices accessible, seamless, and authentic.
Role Overview:We’re looking for a Customer Support Executive who will act as the first point of contact for our customers—helping them with queries, resolving issues, and ensuring a smooth and satisfying experience across all our spiritual services.
Key Responsibilities:-
Handle incoming customer calls, WhatsApp messages, and emails with empathy and professionalism.
-
Guide customers on puja bookings, astrology consultations, and product purchases.
-
Maintain accurate customer records and update CRM systems regularly.
-
Coordinate with internal teams (operations, marketing, technical) to resolve issues efficiently.
-
Follow up with customers to ensure satisfaction and service quality.
-
Handle escalations and provide solutions within defined timelines.
-
Gather customer feedback to improve overall experience.
-
Bachelor’s degree or equivalent qualification.
-
0–2 years of experience in customer support (freshers welcome).
-
Excellent communication skills in Hindi and English (verbal & written).
-
Strong listening, patience, and problem-solving abilities.
-
Familiarity with WhatsApp Business, CRM tools, and basic MS Office/Google Sheets.
-
Positive attitude and willingness to work in a fast-paced spiritual-tech environment.
-
Experience in e-commerce or service-based customer support.
-
Understanding of spiritual or astrology-related services (a plus).
-
Multilingual ability (Hindi/English/Regional languages).
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: Yes,its a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
Job Particulars
About Company
Indore 
Freshers 
Salary not disclosed 
BE/B.Tech
Indore
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc
Indore
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc Verify Email ID
Verify Mobile Number
