Customer Support Executive Jobs Opening in TVS Ki Mobility at Guindy, Perungudi, Chennai

Customer Support Executive

TVS Ki Mobility

0 to 2 Years

18000 - 25000 Monthly

Expired

Posted: 30 Jul 25

Job Description

We are looking for enthusiastic Customer Support Executive to join our team at TVS Ki Mobility. The role involves handling inbound and outbound calls related to vehicle breakdown assistance and customer queries.

The Customer Support Executive will act as the first point of contact between the company and its clients, ensuring a positive customer experience and promoting customer loyalty. The role requires excellent communication skills, patience, and problem-solving abilities.

Key Responsibilities:

• Answer inbound customer calls professionally and efficiently

• Make outbound calls to customers regarding service updates

• Log and escalate breakdown issues as needed

• Provide accurate product/service information

• Ensure customer satisfaction and follow-up when required

Required Skills and Competencies:

Excellent verbal and written communication skills in English and local language
Strong interpersonal skills with a customer-centric attitude
Ability to handle stressful situations with patience and professionalism
Good listening skills and problem-solving abilities
Basic computer skills: MS Office, CRM, ticketing tools, and email management
Ability to multitask and manage time efficiently
Adaptability and willingness to learn new processes and technologies

More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Customer Support Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.