Customer Support Executive Jobs Opening in Vertex Cosmos at Anand Vihar, Aurobindo Marg, MG Road, Gurgaon, Gurgaon, Delhi

·         Understanding of Inbound Call Handling.

·         Identify and assess customers’ needs to achieve satisfaction

·         Build sustainable relationships and trust with customer accounts through open and interactive communication

·         Provide accurate, valid and complete information by using the right methods/tools

·         Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

·         Keep records of customer interactions, process customer accounts and file documents

·         Follow communication procedures, guidelines and policies

Eligibility-

·         Average English Communication.

·         Should be Average on English understanding where is able to hold the conversation and Should be Fluent with the particular Language applying for (Malayalam/Bengali/Marathi/Kannada/Punjabi/Gujarati)

·         Candidate should be within 20 Kms from Office Location/Even if relocated.

·         Immediate Joiners only.

·         Graduate/Undergraduate both will work. (Pursuing Not Allowed) 

 Language ;- Marathi, Telugu, Tamil

1. What are the job requirements to apply for this Customer Support Executive job position?
   
   • Ans: A candidate must have a minimum of fresher as an Customer Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), B.Com, BA, BBA/BBM, BCA, BSc, BFA, Vocational Training, 12th Pass (HSE), BSW
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 17000 and 24000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Gurgaon, Delhi.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.