Customer Support Executive Jobs Opening in Vindhya E infomedia pvt ltd at Rajajinagar, Bangalore
Customer Support Executive
Job Description
The candidate should speak good English and Hindi
Understanding the products and services provided by the company.
Preparing company policies and procedures.
Developing training lessons with service delivery systems.
Managing a team of Customer Support Representatives.
Supporting the customer through an email ticketing system and phone calls.
Resolving customer complaints and queries.
Providing detailed information to customers.
We are monitoring the performance of individual representatives.
Maintaining records of each phone call for future reference.
We are assisting the HR department with hiring new employees.
Providing the new employees with training sessions for enhancing their skills.
Offering exceptional customer service and satisfaction.
Follow up with customers for any further information.
We are taking feedback from the customers.
Negotiating the terms and conditions with the customer.
Contributing the work to the company’s knowledge base.
Maintaining a healthy relationship with the clients.
Adhering to the company’s rules and regulations.
Salary Range(In Rupees): 11000-16000
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 16000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
- Who is eligible to apply for this Customer Support Executive job?
- Ans: The mentioned job is open to both Male and Female candidates.
Job Particulars
About Company
