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Customer Support Executive Jobs Opening in Vindhya E infomedia pvt ltd at Rajajinagar, Bangalore

Customer Support Executive

Vindhya E infomedia pvt ltd
experience-icon 0 Years
salary-icon 11000 - 16000 Monthly
location-icon Bangalore(Rajajinagar )
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Posted: 28 Jul 22

Job Description

Designation: Customer Support Executive

The candidate should speak good English and Hindi
  • Understanding the products and services provided by the company.

  • Preparing company policies and procedures.

  • Developing training lessons with service delivery systems.

  • Managing a team of Customer Support Representatives.

  • Supporting the customer through an email ticketing system and phone calls.

  • Resolving customer complaints and queries.

  • Providing detailed information to customers.

  • We are monitoring the performance of individual representatives.

  • Maintaining records of each phone call for future reference.

  • We are assisting the HR department with hiring new employees.

  • Providing the new employees with training sessions for enhancing their skills.

  • Offering exceptional customer service and satisfaction.

  • Follow up with customers for any further information.

  • We are taking feedback from the customers.

  • Negotiating the terms and conditions with the customer.

  • Contributing the work to the company’s knowledge base.

  • Maintaining a healthy relationship with the clients.

  • Adhering to the company’s rules and regulations.

  • Salary Range(In Rupees): 11000-16000


More information about this Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Support Executive job

  1. What are the job requirements to apply for this Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 11000 and 16000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the Customer Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

  7. Who is eligible to apply for this Customer Support Executive job?
    • Ans: The mentioned job is open to both Male and Female candidates.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Category Tech Support

About Company

Vindhya e-Infomedia is an Impact Sourcing Service Provider offering Call Center Support Services, Data Entry and Management Services, and Accessibility Testing Services to clients across the globe. Since 2006, Vindhya contributes to the impact sector by mainstreaming jobs for People With Disabilities. With branches in Bangalore and Hyderabad, Vindhya has been working with top clients like Airtel India, IBM, SAP AG, Yahoo, and many other Indian companies providing onsite support as well. Having worked with these top clients, Vindhya has constantly benchmarked and behaved to function as a mainstream BPO company in running our operations and deliverables.
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