Customer Support Executive Jobs Opening in VIVEK ASSOCIATES at Noida-Others, Noida
Job Description
Looking for Immediate Joiners
We are looking for a dedicated and proactive Customer Support Executive to join our Operations Team. The ideal candidate will be responsible for handling customer escalations during the visa application process for various countries. Your primary goal will be to respond to and efficiently manage complaints and escalations, ensuring customer satisfaction and maintaining high-quality standards.
Key Responsibilities:
1. Handle enquiries and resolve issues related to visa applications effectively and professionally for assigned countries.
2. Quickly implement conflict resolution plans.
3. Collaborate with the operations team to manage escalated issues.
4. Provide customers with updates and feedback throughout the problem-solving process.
5. Communicate with applicants to clarify information or request additional documents.
6. Stay updated on changes in visa regulations and procedures.
7. Hand all the Engineers.
Goals:
1. Ensure high levels of customer satisfaction.
2. Maintain quality assurance.
3. Minimize backlog in processing applications.
Technical Skills Requirements:
1. Computer proficiency.
2. Data entry and management.
3. Strong problem-solving skills.
4. Risk assessment and attention to detail.
Job Type: Full-time
Experience:
- Customer support: 1 year (Preferred)
- total work: 1 year (Preferred)
Work Location: In person
More information about this Customer Support Executive Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive job
- What are the job requirements to apply for this Customer Support Executive job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive position?
- Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.
