Customer Support Executive Jobs Opening in Vyapar at HSR, Bangalore
Customer Support Executive
Vyapar
0 Years
Not disclosed
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 16 May 22
Job Description
Job Description:
•Attend incoming customer calls and take appropriate action for each call and ensuring there are no escalations on the service provided.
•Should be able to answer calls timely ensuring adherence to the process standards.
•Follow up customer calls made wherever is necessary
•Attend mandatory training sessions to stay updated on product or company policy changes
•Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
Education and Experience
Education and Experience
•Min- 12th Pass
•Proficient in relevant computer applications
•Required language proficiency, especially Hindi and English.
Added advantage:
• Good Communication
Key Competencies and Skills
•Strong problem solving abilities on technical and accounting basics.
•Verbal and written communication skills
•Listening skills
•Problem analysis and problem solving
•Attention to detail
•Team work
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Walk - In, Written-test, Face to Face Interview
Employment TypeFull Time
Job Id1479659
Job Category MBA , Diploma , Walkin , BSc/BCA/BBM , Tech Support
Locality Address HSR
State Karnataka
Country India
About Company
Vyapar
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