Customer Support Executive Jobs Opening in WyzMindz Solutions Pvt Ltd at JP Nagar, Bangalore

Job description

Responsibilities

· Understanding the products and services provided by the company. 

· Supporting the customer through phone calls.

· Resolving customer complaints and queries.

· Providing detailed information to customers.

· Offering exceptional customer service and satisfaction.

· Following up with customers for any further information.

· Taking feedback from the customers.

· Negotiating the terms and conditions with the customer.

· Maintaining a healthy relationship with the clients.

· Adhering to the company’s rules and regulations.

Requirements

· 12th Grade or Bachelor’s degree

· 0-6 months years of experience working as a Customer Support Executive or a similar position in the Customer Service department.

· Good knowledge of managing the performance of the team.

· Exceptional verbal and written communication skills.

· Good problem-solving abilities.

· A customer-oriented individual.

· Outstanding interpersonal and organizational skills.

· Excellent phone etiquette and active listening abilities.

· A quick learner and exceptional ability to make decisions.

Languages – English & Hindi (Telugu / Tamil / Kannada / Malayalam - Atleast any one language)

Work From Office

Employment Type: Full Time

1. What are the job requirements to apply for this Customer Support Executive job position?
   
   • Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Customer Support Executive


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 15000 Monthly. The Salary will depend on the interview. This Customer Support Executive is a Full Time in Bangalore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Customer Support Executive is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Customer Support Executive position?
   
   • Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.