Customer Support Executive (phone+email) @ high Growth Healthcare start up Jobs in Bangalore - Neuroglia Health Pvt Ltd
Job Description
DailyRounds is looking for 4 customer support executives to join our support team.
DailyRounds/Marrow is looking for Customer support executive to join our support team. We are team of Doctors and Developers helping young Doctors and Medical Students learn better
Candidate should have strong empathy and emotional intelligence
Strong Communication skills
DailyRounds/Marrow is looking for Customer support executive to join our support team. We are team of Doctors and Developers helping young Doctors and Medical Students learn better
Candidate should have strong empathy and emotional intelligence
Strong Communication skills
- The main role is to take care of customer support queries via email and phone.
- Candidate should have strong empathy and emotional intelligence
- Good in Communication, Ability to take calls.
- Good in Hindi,English and any Local Language.
- Willing to work in different shifts Morning, Afternoon & Evening Shifts (flexibility)
- Calls related to Product queries and issues, Payment related queries
- Handling customers calls and call back for complaint calls.
- Responsible for attending calls & have to co-ordinate with the Internal Teams
- Responsible for conducting briefing about any changes / new updates or process change from time to time.
- Good Communication skills for Handling Escalation Emails & Calls
- Client Management.
- Ability to effectively deal with and manage stressful situation.
- Preferred Age: 21 - 24 years, Preferably Male candidates
- Male Candidates only
- Desired qualification - Any graduate
- Experience - 2-4 Years
- Working days - 5 days a week
- Salary: INR 3,00,000 - 5,00,000 P.A.
Job Particulars
Who can apply Experienced (2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id465093
Job Category Tech Support , Analyst / Analytics , Logistics / Transportation
Locality Address
State Karnataka
Country India
About Company
Daily Rounds / Marrow is a healthcare company which caters to doctors and medical students from around the world. Marrow is a learning platform for medical students and the job gives an extensive opportunity to earn while you learn.
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