Customer Support Executive /Technical Support Executive Jobs in Bangalore - Black And White Business Solutions Pvt Ltd
FEATURED JOBCustomer Support Executive /Technical Support Executive
0 Years 
15000 - 30000 Monthly 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Hi Dear Aspirant,
We are hiring for BPO / MNC for all the junior & Senior positions.
Designation:Customer Support Executive
2. Technical Support Engineer Voice & Non-Voice Chat support
Responsibilities :
Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
Customer support engineer - L1 – L2
• Coordinate desktop changes to avoid deployment collisions
• Prepare requests for rollout
• Prioritize change requests
• Create roll out plans for changes requests
• Coordinate implementation process
• Keep track of request and make sure they are implemented as planned
• Participate in incident handling concerning desktop changes.
• Participate in projects concerning bigger desktop changes, for example, roll out of new antivirus.
• Microsoft environment knowledge (desktop & server).
• Have some level of technical understanding of the products building up a desktop service.
• Experience from the desktop environment.
• Understanding and experience of the change management process.
Technical Requirements :
• Phone support experience necessary.
• Technical Service desk or technical call centre experience is necessary.
• Disciplined, systematic problem-solving skills required.
• Windows Operating systems
• Clients: Windows7, Windows Vista, Windows XP, Windows 2000
• Servers: Windows 2000, Windows 2003, Windows 2008
To be scheduled for Interview Call HR – Harshitha@ & White Business Solutions
#721, 2nd floor, CMH Road Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank. Above AMAARAA showroom.
Please carry 2 copies of resume with all the educational documents photo copies and Aadhar card.
Job Particulars
About Company
