Customer Support Executive - Voice Process Jobs Opening in EHire Tech Services at Chandigarh
Customer Support Executive - Voice Process
Job Description
International Voice Process - Rotational Night Shifts Only with Cabs - Both side provided
Good English Communication Skills are required
Graduates/Post Graduates/Fresher/Experienced can apply
Age between 21 to 30 years old
Documents :
Key Responsibilities
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Handle inbound and outbound calls to address customer queries, complaints, and requests.
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Provide clear, accurate, and prompt information to customers about products, services, or policies.
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Record customer details, feedback, and interactions in the system/CRM.
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Resolve issues at the first point of contact or escalate them to higher authorities when necessary.
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Maintain a polite, empathetic, and professional tone at all times.
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Meet performance targets including call handling, response time, and customer satisfaction scores.
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Follow scripts, FAQs, and company guidelines while managing calls.
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Keep updated about product knowledge, promotions, and company updates.
Skills & Competencies Required
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Excellent verbal communication and active listening skills.
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Ability to stay calm and handle difficult or irate customers professionally.
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Basic computer knowledge and ability to use CRM/telecalling software.
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Problem-solving skills with a customer-centric approach.
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Good command of English, Hindi, and/or local languages
More information about this Customer Support Executive - Voice Process Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive - Voice Process job
- What are the job requirements to apply for this Customer Support Executive - Voice Process job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Customer Support Executive - Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive - Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive - Voice Process position?
- Ans: There are immediate 1 job openings for Customer Support Executive - Voice Process in our Organisation.
Job Particulars
About Company
Chandigarh, Mohali 
0 to 1 Years 
Salary not disclosed 
B.Com, BA, BBA/BBM, BCA, Other Graduate(Other Graduate)
Chandigarh
Freshers
Salary not disclosed
B.Com, BBA/BBM, BSc 
