Customer Support Executive - Voice Process - Prepaid/Postpaid Services Jobs Opening in LogFix SCM Solution Pvt Ltd at Bommanahalli, Perungudi, Sholinganallur, Bangalore, Chennai
Customer Support Executive - Voice Process - Prepaid/Postpaid Services
LogFix SCM Solution Pvt Ltd
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Posted: 07 May 25
Job Description
Job Title: Customer Support Executive - Voice Process - Prepaid/Postpaid Services
Locations: Bangalore, Chennai
We are looking for enthusiastic and customer-focused individuals to join our Voice Support team for handling inbound and outbound customer calls related to Postpaid and Prepaid mobile services.
Key Responsibilities:
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Handle inbound and outbound calls to resolve customer queries, complaints, and service requests.
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Provide accurate, timely, and courteous support to customers.
-
Troubleshoot technical and non-technical issues effectively; escalate cases when required.
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Ensure high levels of customer satisfaction through quality service.
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Maintain detailed and accurate records of customer interactions as per company protocols.
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Meet performance metrics such as call handling time, resolution rate, and quality standards.
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Follow all process guidelines and work as per team lead/supervisor instructions.
More information about this Customer Support Executive - Voice Process - Prepaid/Postpaid Services Job
Please go through the below FAQs to get all answers related to the given Customer Support Executive - Voice Process - Prepaid/Postpaid Services job
- What are the job requirements to apply for this Customer Support Executive - Voice Process - Prepaid/Postpaid Services job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Executive - Voice Process - Prepaid/Postpaid Services
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 14000 and 17500 Monthly. The Salary will depend on the interview. This Customer Support Executive - Voice Process - Prepaid/Postpaid Services is a Full Time in Bangalore, Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Executive - Voice Process - Prepaid/Postpaid Services is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Executive - Voice Process - Prepaid/Postpaid Services position?
- Ans: There are immediate 1 job openings for Customer Support Executive - Voice Process - Prepaid/Postpaid Services in our Organisation.
Job Particulars
Education Diploma, BA, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2671334
Job Category Diploma , Tech Support
Locality Address Bommanahalli, Perungudi , Sholinganallur , Mount Road
State Karnataka, Tamil Nadu
Country India
About Company
LogFix SCM Solution Pvt Ltd
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