Customer Support- HR Jobs in Chennai - Sutherland Global Services Private Limited
Customer Support- HR
Sutherland Global Services Private Limited
Expired
Posted: 12 Mar 20
Job Description
Dear Job seekers,
Greetings from Sutherland!!!
We have immediate openings for Customer Support Voice/Non-voice Process .
Greetings from Sutherland!!!
We have immediate openings for Customer Support Voice/Non-voice Process .
Freshers are eligible for this process.
Educational Qualification :0-1 year and any undergraduate with any BPO or non BPO experience with good communication skills.
Job Description:
Educational Qualification :0-1 year and any undergraduate with any BPO or non BPO experience with good communication skills.
Job Description:
Roles and Responsibilities:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analysing customer needs. Prepare product or service reports by collecting and analysing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information , Multi-tasking
Required Skills:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analysing customer needs. Prepare product or service reports by collecting and analysing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information , Multi-tasking
Required Skills:
Looking for both UG (in any discipline).
Candidates with experience in Customer support can apply.
Candidates with experience in Customer support can apply.
Benefits :
Excellent Growth
Excellent Growth
Job location : Chennai
Carry your ID proof for security clearance and don't carry any gadgets like Laptop, pendrive, etc
Education
- UG : Any Graduate in Any Specialization, Graduation Not Required
- PG : Post Graduation Not Required, Any Postgraduate in Any Specialization
- Doctorate : Any Doctorate in Any Specialization, Doctorate Not Required
Job Particulars
Education Other Course
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Walk - In
Employment TypeFull Time
Job Id887743
Job Category Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
Sutherland Global Services Private Limited
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