Customer Support Intern Jobs Opening in Align Info Solutions Pvt Ltd at Noida-Others, Noida
Job Description
To co-ordinate with customers in the matter of their support tickets, scheduling calls for resolving support tickets and oversee closure of tickets timely and with the utmost satisfaction of customers. To be in touch with customers till the final resolution of tickets by providing them timely updates on status of their pending tickets. To have a proactive interaction/rapport with various team members of the department to get the end results.
KEY RESPONSIBILITY AREAS
· Provide technical support and guidance to clients.
· Resolving queries and issues of clients over calls/messages/mails.
· Be a part of high performing team and managing yourself and others to learn and implement the skills in the industry
· Maintain a high level of process quality and consistency as well as an excellent relationship with the customer
SKILLS
· Excellent verbal communication
· Common skill to understand the situation and prioritize the matter accordingly
· Ability to engage with multiple calls/tasks at a given point of time
· Positive attitude to attain final closure by providing solution.
· Proficient in Microsoft Suite Office
· Practical experience with hands on skills in working in similar job role is preferred.
More information about this Customer Support Intern Job
Please go through the below FAQs to get all answers related to the given Customer Support Intern job
- What are the job requirements to apply for this Customer Support Intern job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM, BCA, CA, CS, ICWA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Intern position?
- Ans: There are immediate 1 job openings for Customer Support Intern in our Organisation.
