Customer Support Intern Jobs Opening in EarnPati at Salt Lake, Kolkata
Customer Support Intern
Job Description
Role Overview:
We are seeking an entry-level Customer Support Intern to join our team and embark on an exciting journey of learning and growth. This role is ideal for college students or anyone eager to gain hands-on experience in customer support, with an entry-level stipend.
Key Responsibilities:
- Handle inbound calls from our partners, assisting them in resolving their queries efficiently.
- Take and analyze complaints, then escalate them to the relevant team members for resolution.
- Conduct outbound calls to follow up on complaints and ensure customer satisfaction.
Qualifications and Skills:
- Educational Qualification: Graduation or 12th pass.
- Excellent communication skills, with proficiency in Hindi and English.
- Strong team collaboration abilities.
- Ability to engage and build relationships with partners.
- Basic knowledge of Excel.
- Possession of a personal laptop and internet connection.
- Basic computer operating skills.
- Knowledge of finance and affiliate marketing is a plus.
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Benefits:
- Work remotely from the comfort of your home.
- Opportunity to be a core member and potentially lead a team as the company grows.
- Unlimited growth potential within a fast-growing fintech company.
- Performance-based bonuses and incentives.
This is a fantastic opportunity to kickstart your career in customer support while gaining valuable experience in the fintech industry.
Job Types: Full-time, Fresher, Internship
Benefits:
- Paid time off
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: Remote
More information about this Customer Support Intern Job
Please go through the below FAQs to get all answers related to the given Customer Support Intern job
- What are the job requirements to apply for this Customer Support Intern job position?
- Ans: A candidate must have a minimum of fresher as an Customer Support Intern
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 4000 and 8000 Monthly. The Salary will depend on the interview. This Customer Support Intern is a InternShip in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Customer Support Intern is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Customer Support Intern position?
- Ans: There are immediate 1 job openings for Customer Support Intern in our Organisation.
Job Particulars
About Company
About EarnPati:
EarnPati is a leading B2B earning platform that enables individuals to start earning without any investment, office space, or formal degree. As a subsidiary of ZAccount, serving over 5 lakh+ customers in the B2C financial sector, EarnPati is dedicated to reaching every corner of India and empowering the next billion individuals to become successful financial advisors.
